Terms
Last updated: [DATE TBD] · [LEGAL REVIEW — all four documents are plain-language drafts. A lawyer must review before publishing.]
Who we are
Circlewell Pty Ltd, ABN 95 700 547 306, operating an allied health clinic at Shop 1/37-39 Punchbowl Rd, Strathfield South NSW 2136, and telehealth services across Australia.
Appointments and cancellations
You can cancel or reschedule any time. We ask for 24 hours’ notice so we can offer your slot to someone on the waitlist. Late cancellations and non-attendance may incur a fee, in line with your funding stream’s rules — we’ll always tell you the policy that applies to you before your first appointment.
Fees and payment
Fees are stated before your first session — you never pay for a session you didn’t know the cost of. Payment is due on the day unless your funding stream pays us directly (DVA, WorkCover, NDIS plan-managed and agency-managed [VERIFY]).
What our services are (and aren’t)
We provide psychology, occupational therapy, speech pathology, and physiotherapy. We are not an emergency or crisis service. If you are in immediate danger, call 000, or Lifeline on 13 11 14.
Website content
Content on this website is general information, not clinical advice for your situation. Reading a page is not a substitute for an appointment with a registered clinician.
Changes to these terms
If we change these terms, we’ll post the new version here with an updated date. Continued use of our services after a change means you accept the new terms. [LEGAL REVIEW before publishing.]