After a motor vehicle accident.
For people injured on NSW roads — through your CTP insurer, or icare Lifetime Care for more serious injuries.
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How it works here
Within the first weeks.
Early treatment for many CTP claims doesn’t need pre-approval [VERIFY current SIRA CTP rules]. Bring your claim number and we’ll confirm what applies before your first session.
We bill the insurer directly.
Once treatment is approved under your claim, you don’t pay on the day. We handle the treatment requests and reports.
Body and mind, one team.
Accidents affect more than the body — if anxiety about driving or sleep surfaces alongside the physio work, our psychologists are in the same building, reading the same file, with your consent.
You never pay for a session you didn’t know the cost of.
We tell you the gap in plain words before your appointment. If your cover doesn’t stack up, we’ll say so and help you think about alternatives.
CTP questions
Yes. You can start self-funded, and we’ll help you claim back once your CTP claim is accepted. Lodge early — there are time limits on CTP claims.
People with severe injuries from motor accidents — it’s a separate scheme with its own approval process, which we work with directly.
A GP referral helps your claim and your care — most CTP clients come with one. We’ll coordinate with your GP either way.
We tell you straight away, give you the clinical evidence for a review, and talk through what treatment is realistic in the meantime.
Ready when you are.
Book a time — we’ll sort the funding together. Or ring 1300 615 193 and we’ll work it out in about ten minutes.