Extras cover, without the guesswork.
Physio, OT, and speech are usually covered by extras; psychology varies by fund and policy. We swipe HICAPS on the day so you only pay the difference.
Looking for NDIS? It has its own page →
How it works here
HICAPS on the day.
Bring your health fund card. We swipe it at reception, your fund pays its share instantly, and you pay only the remainder — no claim forms.
Cover varies by fund and policy.
Two people with the same fund can have different cover. Ring your fund with our item numbers (we’ll give them to you before you book), or ask us to check what we can.
Extras and Medicare don’t stack.
You can’t claim the same session through both. If you have an MHCP or CDM plan, we’ll tell you which route leaves you better off.
You never pay for a session you didn’t know the cost of.
We tell you the gap in plain words before your appointment. If your cover doesn’t stack up, we’ll say so and help you think about alternatives.
Private health questions
Any fund that works with HICAPS — which is nearly all of them. [VERIFY HICAPS terminal setup at launch.]
It depends on your policy’s extras tier and annual limits. Your fund’s app usually shows the per-visit benefit; we’ll give you the item numbers to check.
Some policies cover it, many don’t. Check your policy — and if you have a GP referral, the Medicare MHCP route is often better value.
We’ll tell you as soon as a claim bounces, and talk through options — self-funded rates, spacing sessions differently, or waiting for the limit to reset.
Ready when you are.
Book a time — we’ll sort the funding together. Or ring 1300 615 193 and we’ll work it out in about ten minutes.